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REFUND POLICY

Refund Policy for Nakedbeatz Music

Effective as of 10/04/24

Thank you for your purchase at Nakedbeatz Music. We offer a range of products and services, including digital music, clothing merchandise, podcasts, blogs, and news. Given the diversity of our offerings, our Refund Policy varies accordingly.

Digital Products (Music, Podcasts, Blogs, News)

Due to the digital nature of our content:

  • All sales of digital products are considered final and non-refundable once the download or access has been provided.

  • We encourage our customers to read the descriptions carefully before purchasing. If you encounter any issues accessing or downloading our digital content, please contact us immediately for assistance.

Physical Products (Clothing Merchandise)

For our clothing merchandise, we stand by the quality and satisfaction of our products:

  • Returns: Items must be returned within 7 days of the original purchase date.

  • Condition: Returned items must be unworn, unwashed, with all original tags attached, and in their original condition.

  • Exchange: If you prefer an exchange instead of a refund, please let us know, and we will accommodate your request based on inventory availability.

  • Refund Process: Upon receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least 10 days from the receipt of your item to process your return or exchange.

  • Refunds: Refunds will be issued to the original method of payment. Depending on your card issuer's policies, you will receive the credit within a certain number of days.

Faulty or Damaged Goods

If any products arrive damaged or faulty, please contact us within 7 days of receiving the product to arrange a refund or exchange.

Exceptions

Please note the following exceptions to our Refund Policy:

  • Sale items are FINAL SALE and cannot be returned unless defective or damaged.

  • Digital content that has been accessed or downloaded is not eligible for a refund.

How to Initiate a Return

To initiate a return, please contact us at [Insert contact information] with your order number, details of the product, and the reason for return.

Questions

If you have any questions concerning our Refund Policy, please contact us at: admin@nakedbeatzmusic.com

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